Privacy Policy
Effective Date: June 15, 2023
This Privacy Policy explains how Laskad collects, uses, and protects your personal information when you use our WhatsApp-based financial services.
1. Information We Collect
We may collect:
- Personal identification information (name, phone number)
- Financial information (bank account details, transaction history)
- Device information (IP address, device type)
- Usage data (transaction patterns, service interactions)
2. How We Use Your Information
Your information is used to:
- Provide and improve our services
- Process transactions
- Verify your identity
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Security
We implement:
- End-to-end encryption for all communications
- Bank-level security protocols
- Regular security audits
- Access controls and authentication measures
4. Data Sharing
We may share information with:
- Partner financial institutions to process transactions
- Regulatory authorities when required by law
- Service providers under strict confidentiality agreements
We never sell your personal data to third parties.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
6. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
7. Changes to This Policy
We may update this policy. Continued use after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related inquiries, contact our Data Protection Officer at dpo@laskad.com or via WhatsApp at +234 800 000 0000.